Problem processing postfix files (including your web example)

[Wytze van der Raay]

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Hi Miguel,

> I am a newbie, just installed lire 2.0.1 on Suse 7.3 with latest
> versions of Perl and all other modules required.

Should work OK, and it does to a certain degree as I understand
from your success with sendmail and syslog files.

> I am able to correctly process sendmail and syslog files with
> lr_log2report but have no luck with postfix files.
>  
> I either get:
>  
> lr_log2report: ERROR old-style DLF converter exited with non-zero
> status: 512
> or
> lr_log2report: ERROR error while sending data to old dlf converter:
> Broken pipe

The most likely cause for this is an incorrect input format.
You can consult 'man postfix2dlf' to see what is expected.
Or if you are willing to send us a small excerpt from your postfix
logfile, we can probably see immediately what the problem is.

> I went as far as cutting and pasting the postfix example from your Web
> site and also got first error (512).

That is actually quite expected, as the postfix example on the web site
does not have syslog time stamps prepended to the log lines (they have
been omitted for clarity). However, a real logfile should have such time
stamps, otherwise sensible reports are impossible.

> Tried turning on debugging and keeping temporary directory but nothing
> of importance is written.
>  
> Also sent (yesterday) log files to your site for remote processing (both
> via mail and via Web) but got no reply so don't know if also failed over
> there or you are no longer processing files.

Unfortunately, the on-line responder service is temporarily out of
operation, due to an incomplete system upgrade. As soon as the service
has been restored (but I don't know yet when that will be), you should
receive a report reply -- but if it's the same logfile, it will likely
fail too. So if you send us a small excerpt from yout logfile as discussed
above, we can probably give you a solution much faster.

Regards,
Wytze van der Raay
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